FAQ's

Generally, children of all ages respond very well working with their personal tutor on our online platform as most of them already use similar technology at school. Our personalised approach and regular reporting after each session provide students (and parents) with confidence. You can also track your child’s progress and engagement through session recordings, available via a private link that we can email to you.

Yes, you can start by committing only to two sessions. But keep in mind that a reasonable part of the first session revolves around getting to know your tutor, and your tutor understanding your needs. The first session is less content intensive than subsequent sessions, hence students should do at least two sessions to start with. Regardless, you are never locked into a long term contract at Study Smart and you can choose to have as much or as little tutoring as you desire.

It depends on what the student needs and the individualised learning program that we design. Our flexibility means you can step-up the number of sessions when there is an immediate need, and reduce frequency when required. You have several options, including whether you pay-as-you-go or purchase a package of sessions. And we never make you commit to any long term contracts. Once we understand your child’s needs, we help you work out the best package that will work for you.

Instead of doing a formal assessment that’s often stressful for your child, we get straight into tutoring. As the lessons progress, your tutor determines where your child is at in each area and personalizes the learning plan and upcoming tutoring sessions specifically to meet their needs. We refer to this as continuous assessment.